Volunteers do not give legal advice but can help with administrative and casework tasks, such as:
We can help
Dealing with incoming and outgoing post
Filing, faxing and photocopying
Assisting with orders for stationery and office equipment
Entering data onto electronic records
Meeting and greeting members of the public who come to CALS for advice
Contacting clients to arrange and confirm appointments, to ensure that they remain in contact with the service and to obtain feedback after their cases have been closed
Undertaking legal research
Assisting with routine casework tasks as directed by individual advisers
Completing welfare benefit forms with clients
Volunteers are expected to have a good standard of numeracy and literacy; to be able to work as part of a team; to be committed to the work and aims of the Community Advice and Law Service. We ask volunteers to make a commitment to at least 6 months and to attend for a minimum of one half-day per week.
We offer volunteers training and support, to help them develop the skills they need to carry out the tasks allocated to them and to achieve their longer-term career aims. At any given time, we have a limited number of volunteer placements available. For more information about volunteering at CALS and about current vacancies, please contact: volunteer@advice-cals.org.uk or call 0116 2421120